DVLA Publication Scheme

Advertisements

Applicants to write to Customer Enquiries Group, DVLA SA6 7JL

Annual Reports

Annual Report

Annual Accounts

Business Plan 

Annexes 

Welsh Language Scheme 

Customer Satisfaction Survey

Available via the website or hardcopies available from business planning and performance group, D1E, DVLA, Swansea SA6 7JL

Hardcopies of the Charter Mark Award and Customer Satisfaction Survey 2000 available from Central Initiatives Group, D1B, DVLA, Swansea SA6 7JL.

Hardcopies of the Welsh Language Scheme available from Corporate Services Group, DGFE, DVLA, Swansea SA6 7JL. (01792 782450)

Budget

Annual Report

Available on website, hard copies from Corporate Planning Group, C3 DVLA, Swansea SA6 7JL 01792 782982

Circulars

DVLA Today and About DVLA

Available on website or hard copies from Press Office DVLA Swansea SA6 7JL

Consultation Papers

Current Consultation Documents are placed on the website

Requests for hard copies should be addressed to Customer Enquiries Group, DVLA SA6 7JL

Forms

The Agency has made a number of application forms available for download on its website.

From Local Offices, Post Offices and on Voicemail 0870 240 0010, some available for download on the website.

External Guidelines, Instructions and Manuals

At A Glance - A Guide to Current Medical Standards of Fitness to Drive

Can also be obtained from Local Offices, addresses can be found in the telephone directory

Available on the Agency’s website or hard copies available from Driver Medical Development Section DVLA SA991DA telephone 01792 761337.

An administrative charge of £3.76 is payable for a hard copy of this publication

Internal Guidelines, Instructions and Manuals

Driver Customer Services


Customer Enquiries Group

Local Office Directorate

Drivers Medical Group

Brand Protection Team

Hard copies available from Driver Customer Services Planning D4 DVLA SA6 7JL.

Written requests to Customer Enquiries Group DVLA SA6 7JL

Hard copies available from Local Office Directorate, DVLA, Swansea Vale 2, SA 7 0ES

Licensing operation instructions – Hard copies available from Drivers Medical Planning DVLA SA99 1 DA 01792 761126

Medical Rules - Hard copies available form Drivers Medical Development Section DVLA SA99 1DA

Brand Protection Strategy

Job Advertisements

Job advertisements

Available on the Agency’s website

Meetings

Agenda

Minutes

6 monthly industry liaison meetings hard copies VPG, Swansea Vale SA6 7JL

Minutes of Secretary of State’s Medical Advisory Panel meetings on Website or DMDG SA99 1DA

Press Releases

Press Release, News and Events

Available on the website and from our Press Office DVLA Swansea SA6 7JL

`What’s new’ slot on the website which lists new consultation documents and latest initiatives

Tender Documents

Purchasing policy

Public procurement regulations

General conditions for contracts

Access to Government information

Tender validity

Acceptance of offers

Debriefing

Trading names

Orders

Green Claim codes

Competition procedures

Submitting quotations

Submission of tenders

Available on website and Procurement Services Group, Swansea Vale 1, Swansea SA6 8QD